IT Service Request Management
Organize assets, service requests, and technical documentation in a single template
Enhance your company's internal IT operations with this comprehensive IT Service Request Management Notion Template. This powerful tool is designed to streamline the management of employee service requests and track company assets efficiently
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Key Features
- Streamlined Service Request Management: Effortlessly manage employee IT service requests. Submit, track, and resolve issues with clear status indicators and priority levels to ensure efficient handling.
- Asset Tracking: Keep a detailed record of all company IT assets, from hardware to software. Assign assets to employees, monitor their usage, and manage repairs and retirements with ease.
- Integrated Knowledge Base: Maintain a centralized repository of IT knowledge base articles. Link articles to specific assets and service categories for quick access to relevant information and troubleshooting guides.
- Users: Easily manage your company's employees. From their page, you can see at a glance the services associated with them (such as requester or assigned) and the assets they are using.
Take control of your internal IT operations with this IT Service Request Management Notion Template. Streamline your processes, improve efficiency, and enhance employee satisfaction.
Includes
- 6 databases:
- Service Requests: This database tracks all IT service requests.
- Assets: This database keeps track of all assets managed by the IT department.
- Users: This database contains information about all users interacting with the system.
- Departments: This database keeps track of all departments within the organization.
- Categories: This database categorizes different types of services and KB.
- Knowledge Base: This database stores all knowledge base articles to help with troubleshooting and providing information.
- Help Guide: This help page will guide you through the use of the template by describing each database and the fields it contains.
Notion Template Advantages
- User-Friendly Interface: Designed for ease of use, this template requires minimal training for users.
- Scalable: Suitable for companies of all sizes, from small businesses to large enterprises.
- Total Customization: Tailor the template to your specific needs.
- Real-Time Collaboration: Work seamlessly with your team.
- Universal Access: Accessible from any Internet-connected device, giving you the flexibility to manage the data from anywhere.
Format
Notion template.
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